Video - Encryption Error
If you get the following error after selecting a folder: The import of the following files failed then the video encryption could not be processed.
Possible reasons for the error are:
| • | Some files in the folder, you selected for import, are not video or audio files |
| • | You try to import video / audio files with a codec, which is not installed on this computer. Install the required codec pack as described here |
Your customer cannot play the video, if the codec is missing on his computer. Either specify a download link for the codec in the video/audio options or convert your files to a video / audio format, which is included in the Windows operating system.
List of codecs included with XP and Media Player 9 / 10 and advanced information about codecs in Windows