Outgoing Call - never possible

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If you are not able to make an outgoing call, perform the following checks:

 

Start the Configuration Wizard
Browse to the page where you can select the TAPI driver and select the correct TAPI driver. See also Where do I find the TAPI driver?
Press button Finish
Select Quick dialing
Type in a phone number an select Dial

 

If the number is dialed but with a wrong prefix (a wrong number is placed in front or numbers are missing), check solution Outgoing Call - wrong Prefix.

 

If dialing works with Quick dialing but you can not dial with a Hotkey, change the Hotkey within the Configuration Wizard.

 

If dialing still does not work, send us a log file.

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