In case of an error you can download the latest log file. You will find more detail information of an error including a comprehensive log of each activation in the log file. A log file is archived when it has reached a configured size (default 1MB). All other logfiles can be access on the folder ..\logs
Page url: http://www.helpserver.biz/onlinehelp/lp/easygo/2.7/help2000/index.html?tools_download_log_file.htm