With either of this method, the customer has to send to you the installation code (8 digit hardware ID), Serial Number, name, E-Mail address, and you have to send back the Unlock Key (Copy Protection Key). The Unlock Key is generated within the Administration / Create Unlock Key screen. If the project was a time limited trial version, the time limitation will be removed.
Note
You have to check manually, whether the Serial Number was already used or not. If the Activation Server server is installed but the customer sends the information via e-mail, phone or fax, the Unlock Key can be generated using the Activation Server Administration Interface, which ensures that the Serial Number cannot be used twice.
Sample Screen - Enter Serial Number - Request Unlock Key by E-Mail