In case of a new installation or usage of an ID on multiple PCs, this settings defines, how the customer address information should be updated. Possible values are:

 

•last - the existing address information is overwritten with the address from the latest product activation. To update an record the ID / Serial number and the e-mail address must match. If the e-mail address does not match a new address is added

•first - the address information from the first product activation is always used and never updated

•always - a new address record is created for every product activation and an existing address is never updated

 

Default value: last

 

Guidelines for the configuration

Depending of the usage of the customer information changing the default configuration is necessary.

 

Create Keys on the Activation Server AND assign it to a customer name

In case the keys are generated on the Activation Server 4 and you assign a customer name to the key, you probably want to prevent the customer data from being overwritten. This is typically the situation if the address database is your main data source and you keep the information updated. Set the value value for CustomerInfoMapping to: first

 

Create a key list and send it to a reseller

In case you create a key list you for a reseller:

 

•Create key list

•Add the name of the reseller to the customer database

•Import keys and assign the key to the reseller name

•Set the value for CustomerInfoMapping to always. This would create a record for every end user registration but also keep the documentation on the reseller record

 

E-commerce system or send out CDs

If you use an e-commerce system or you send out CDs, the customer name is available only during product activation. Set the value for CustomerInfoMapping to last