Other Errors

These are errors which are not Error Return Codes of the DLL but can occur in other situations:

•	Automation object not found - Either the Licence Protector DLL is not registered or the wrong DLL is referenced in the Code - see Add the LicProtectorEasyGo.dll

•	EasyGo Screen - unknown Error (error code 16384). Either the Licence Protector DLL is not registered or the wrong DLL is referenced in the Code - see Add the LicProtectorEasyGo.dll- Most likely you used the wrong ReadKey for this license file - Check:

- ReadKey in license file template

- ReadKey in PreapareAndCheck

•	Decryption failed because the wrong security level is set with SecurityLevel or PrepareAdvanced

•	Call to dllregisterserver failed with error code 0x80004005 - Either the Licence Protector DLL is not registered or the wrong DLL is referenced in the Code - see Add the LicProtectorEasyGo.dll

EasyGo Screen

The Unlock Key is was made using a wrong installation code.

Example

Instcodes:

01: 3F523F50

02: 3DED554A

03: 280EAE6E

04: 280EAE6E

If you create an Unlock Key and use 3F523F50 (=Code1) for Netbios Name (=Code 4) then you get this error.

Check the following settings

•	The status Activation is not set to required - See Create Serial Number Key

•	The module ID has wrong characters like lower case letters - see module ID

•	The Activation Key was made for a different project

If you cannot find out the problem, activate the log file within the Licence Viewer (available in EasyGo on the Start Screen - Show License Information), button Options.

This error occurs during Online activation of the product. It indicates that your project data is not uploaded on the Activation Server.

Check if your URL to the Activation Server is correct - see license file template, Web Service URL. If the activation never works and you always get this error, then this is 99% due to a wrong URL.

Otherwise it is a typical message when a firewall blocks the online activation. If it is a company wide firewall the system administrator would have to open port 80.

This error occurs if you use a module type per PC, user or concurrent user and there is no free license available. See error screen sample.

It can also occur

•	using a Terminal Server, Citrix or Remote PC session as each session counts a separate license per PC or license per concurrent user. See Network License.

•	on a local PC installation with a license per user and multiple users on the PC start the application

•	if a USB-Stick is used

If you use EasyGo, click on Show License information. You would see all PC's or users holding the license. It is possible to deactivate a license if it is no longer necessary.

Page url: http://www.helpserver.biz/onlinehelp/lp/easygo/2.7/help2000/index.html?fr_other_errors.htm