If you get the following error after selecting a folder: The import of the following files failed then the video encryption could not be processed.
Possible reasons for the error are:
•Some files in the folder, you selected for import, are not video or audio files
•You try to import video / audio files with a codec, which is not installed on this computer. Install the required codec pack as described here
Your customer cannot play the video, if the codec is missing on his computer. Either specify a download link for the codec in the video/audio options or convert your files to a video / audio format, which is included in the Windows operating system.
List of codecs included with XP and Media Player 9 / 10 and advanced information about codecs in Windows